Answered Item collected in Item mail but cannot be found

[Bennn]

Hi,

I was trying to buy in web market but cannot find the item in my inventory or vault

Thanks

 

[Winny]

Hello Bennn

I think, when you're buying items via webshop, it will appear in your Web Vault:

You'll need to transfer your new items to your "Main Warehouse" aka Game Vault - it should be easy, but I haven't try it yet.

 

[Bennn]

Hi Winny,

Thanks for the response but still couldn't find the item in the web vault or in the main warehouse

 

[Delvill]

Hello
When you buy an item in the item market you will receive a notification email. (in the upper right corner)


When you click this notification it will take you automatically to Item Mail.
Then click on the first mail from the top called "System Mail - Market item buy"
After clicking on it, you will see the item you bought with the "collect item" option
You must press this option for the item to be moved to your vault, also remember to have enough space in your vault to collect the purchased item



When you do this you will see the message "Success: All has been collected."
When you see this message your item has been successfully transferred to your vault.

 

[Bennn]

Yeah i've bought other items before and collected them through my character's inventory or warehouse

But earlier i think it was a manticore item but didn't appear

https://i.postimg.cc/3rLKNHQS/item.png

 

[MrPsych0]

Hi there! @Bennn
1st of all, we would need an charname so we can see the items in you're vault.
Please provide one!


With best regads,
MrPsych0

 

[Leled]

/answered & closed.

 

[Bennn]

Hi Mr. Psycho,

My ingame charname is Bento

Thanks

 

[Delvill]

@Bennn your new thread has been merged with your old thread.